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Human Resource Management is an upper-level baccalaureate course which meets the requirements for both the DSST (used by DANTES) and Excelsior College examinations.

The exams are multiple choice and measure and require the following abilities:

• Knowledge of basic facts and terms
• Understanding of concepts and principles
• Ability to apply knowledge to specific problems and situation

Topics covered in this course are:

• An Overview of the Human Resource Management Field
  • Historical development
  • Human resource functions
  • The human resource manager
  • Motivation, communication, and leadership
  • Ethical aspects of human resource decision making
• Human Resource Planning
  • Strategic human resource issues
  • Job analysis and job design
• Staffing
  • Recruiting
  • Selection
  • Promotions and transfers
  • Reduction-in-force
  • Voluntary turnover
• Training and Development
  • Orientation
  • Career planning
  • Principles of learning
  • Training programs and methods
  • Development programs
• Performance Appraisals
  • Reasons for performance
  • Techniques
  • Problems
• Compensation Issues
  • Job evaluation
  • Wage and salary administration
  • Compensation systems
  • Benefits - mandatory and voluntary
• Safety and Health
  • Occupational accidents and illness
  • Quality of work life
  • Workplace security
• Employee Rights and Discipline
• Employment Law
  • Equal employment opportunity laws
  • Compensation and benefits related laws
  • Health, safety and employee rights laws
  • Union laws
• Labor Relations
  • Unions
  • Collective bargaining
  • Unionized versus non-unionized work settings
• International Human Resource Management
• Current Issues and Trends
  • Workforce diversity
  • Human resource information systems
  • Changing patterns of work relationships

(Taken from "Human Resource Management," DSST (Dantes Subject Standardized Tests), Thomson Prometric, www.GetCollegeCredit.com and from "Excelsior College Examination Content Guide for Human Resource Management," Excelsior College Examinations, www.excelsior.edu.)