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Principles of Management covers the material usually taught in a one-semester college introductory management course. The exam requires knowledge of human resources and operational and functional aspects of management, but primary emphasis is placed on functional aspects of management.

You will be expected to demonstrate the following abilities:

• Specific factual knowledge, recall, and general understanding of purposes, functions, and techniques of management
• Understanding of and capacity to associate the meaning of specific terminology with important management ideas, processes, techniques, concepts, and elements
• Understanding of theory and significant underlying assumptions, concepts, and limitations of management data, including a comprehension of the rationale of procedures, methods, and analyses
• Application of knowledge, general concepts, and principles to specific problems

Topics covered include:

• Organization and Human Resources
  • Personnel administration
  • Collective bargaining
  • Human relations and motivation
  • Training and development
  • Performance appraisal
  • Organizational development
  • Effective communication
  • Legal concerns
  • Work force diversity
  
  
• Operational Aspects of Management
  • Operations planning and control
  • Work scheduling
  • Quality management (e.g., TQM)
  • Information processing and management
  • Strategic planning and analysis
  • Productivity
  
  
• Functional Aspects of Management
  • Planning
  • Organizing
  • Directing
  • Controlling
  • Authority
  • Decision making
  • Organization charts
  • Leadership
  • Organizational structure
  • Budgeting
  • Communication
  • Problem solving
  • Group dynamics
  • Conflict resolution
  • Effective communication
  • Change
  • Organizational theory
  
  
• Miscellaneous Aspects of Management
  • Historical aspects
  • Social responsibilities of business
  • Systems
  • International management and competition
  • Environment
  • Ethics
  • Government regulation
  • Management theory and theorists
  (Taken from “Principles of Management,” CLEP: Principles of Management Exam, www.collegeboard.com/student/testing/clep/ex_pman.html.)